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I added credit at my account and I haven't receive my credits yet. What should I do?

Updated: Nov 21

We apologize for our mistakes.

Follow the instructions:

- Fill up our Request form with all the informations

Or send us an email at me@mddfin.com add your client number, references, date from the deposit, total amount, attach in pdf a copy from the receipt.

Our team are going to traceable and get back to you between 1 to 2 days.


If it is an urgent matter, please book an appointment with your personal manager relationship.


Please be aware of that, if you are not on membership, we may have to charge you an extra for each call or for the service due the compliance policy related to your bank.

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